cx667 Privacy Policy

1 Introduction

cx667 is Bangladesh's trusted online betting and casino platform, offering cricket betting, live casino games, video slots, crash games, and more — all denominated in Bangladeshi Taka (৳ BDT) with support for local payment methods including bKash, Nagad, Rocket, and Upay. As a platform that handles personal and financial information, cx667 takes data privacy extremely seriously.

This Privacy Policy sets out the principles governing the collection, use, storage, transfer, and deletion of personal data belonging to our registered players and site visitors. It is designed to be transparent, plain-language, and practically useful — so you understand exactly what happens to your information when you interact with cx667.

This policy should be read alongside the cx667 Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference and form part of the overall framework governing your relationship with cx667.

If at any point you have a question about how your data is handled, or if you wish to exercise any of the rights described in this policy, please contact our support team at [email protected]. Our team is available 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6).

2 Data Controller

For the purposes of this Privacy Policy, cx667 acts as the data controller with respect to all personal data collected from registered players and site visitors through the cx667 platform at https://cx667.pro.

As data controller, cx667 is responsible for determining the purposes for which personal data is processed and the means by which that processing takes place. cx667 is also responsible for ensuring that all third-party data processors engaged to process personal data on its behalf do so under contractual terms that provide equivalent levels of data protection.

All enquiries relating to the exercise of data rights, data deletion requests, data access requests, or complaints about data handling practices should be directed to cx667 using the contact details provided in Section 15 of this policy.

3 Personal Data We Collect

cx667 collects the following categories of personal data from registered players and, where applicable, from site visitors:

4 How We Collect Your Data

cx667 collects personal data through the following channels and mechanisms:

• Direct Submission: Data you provide when registering an account, completing the KYC verification process, making deposits or withdrawals, setting responsible gaming limits, or contacting customer support.
• Automated Technical Collection: Data collected automatically when you access or use the cx667 platform, including IP addresses, device identifiers, and session data collected via server logs and analytics tools.
• Cookies and Similar Technologies: Data collected via cookies, web beacons, pixel tags, and local storage technologies placed on your device when you visit the cx667 website. See Section 8 for full details of cx667's cookie practices.
• Payment Processor Data: Confirmation data returned by bKash, Nagad, Rocket, Upay, and bank payment processors following a completed transaction, including transaction reference numbers and timestamps.
• Third-Party Game Providers: Game session and outcome data returned by certified third-party game suppliers (such as Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi) following the completion of a game round.
• Identity Verification Services: Data returned by third-party KYC verification service providers engaged by cx667 to assist with document verification and age confirmation.

5 How We Use Your Data

cx667 uses the personal data it collects for the following purposes:

• Account Registration and Management: To create and maintain your cx667 player account, including processing your registration details, verifying your identity and age, and managing your account settings and preferences.
• Payment Processing: To process deposits and withdrawals via your selected payment method (bKash, Nagad, Rocket, Upay, or bank transfer) and to maintain accurate records of all financial transactions on your account.
• KYC and Fraud Prevention: To verify your identity, confirm your age (21+), detect and prevent fraudulent activity, money laundering, and other forms of financial crime, and to comply with applicable anti-money laundering (AML) obligations.
• Service Delivery: To make cx667's sports betting, live casino, slots, and crash game services available to you, to settle your bets correctly, and to credit any winnings or bonuses to your account wallet.
• Customer Support: To respond to your enquiries, resolve disputes, investigate complaints, and provide technical assistance via live chat, email, and SMS support channels.
• Responsible Gaming: To monitor your gaming activity for signs of problem gambling behaviour, to enforce responsible gaming limits you have set on your account, and to action self-exclusion or cooling-off requests.
• Platform Improvement and Analytics: To analyse how players use the cx667 platform, to identify and fix technical issues, to test new features, and to improve the overall user experience for Bangladeshi players.
• Marketing Communications (with consent): To send you information about cx667 promotions, bonuses, seasonal offers (such as Eid and BPL tournament promotions), and platform updates via SMS or email, where you have provided explicit consent to receive such communications. You may withdraw this consent at any time by contacting support.
• Legal and Regulatory Compliance: To comply with applicable legal obligations, to respond to lawful requests from competent authorities, and to maintain records required by law for specified retention periods.

6 Legal Basis for Processing

cx667 processes personal data on the following legal grounds:

• Contractual Necessity: Processing that is necessary to perform our obligations under the cx667 Terms & Conditions — including account registration, payment processing, bet settlement, and customer support — is carried out on the basis of contractual necessity.
• Legal Obligation: Processing carried out to comply with applicable laws and regulations — including identity verification, age verification, anti-money laundering checks, and the retention of financial records — is carried out on the basis of legal obligation.
• Legitimate Interests: Processing carried out for fraud prevention, platform security, responsible gaming monitoring, and platform analytics is based on cx667's legitimate interests in operating a safe, fair, and reliable betting platform for Bangladeshi players, provided those interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications (SMS and email promotions, seasonal offers, bonus notifications) is carried out only where you have given explicit, informed, and freely given consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

7 Data Sharing & Third Parties

cx667 does not sell, rent, or trade your personal data to third parties. Personal data is shared with external parties only in the following limited and controlled circumstances:

• Payment Processors: Your financial data (mobile number, transaction amount, payment reference) is shared with bKash, Nagad, Rocket, Upay, and participating Bangladesh banks solely for the purpose of processing your deposit or withdrawal transaction.
• Game Providers: Your player identifier and game session data are shared with third-party game suppliers (Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, Ezugi) to facilitate the delivery of casino games and the accurate recording of game outcomes.
• KYC and Identity Verification Providers: Your identity documents and personal details may be shared with certified third-party KYC service providers engaged by cx667 to assist with document verification and age confirmation.
• Analytics and Technology Partners: Anonymised or pseudonymised usage and technical data may be shared with platform analytics and infrastructure providers to support the operation and improvement of the cx667 platform. These providers are contractually prohibited from using the data for any purpose other than the provision of services to cx667.
• Legal and Regulatory Authorities: cx667 may disclose personal data to law enforcement agencies, financial intelligence units, or other competent authorities where required to do so by applicable law, court order, or binding regulatory instruction.
• Professional Advisers: In the context of legal proceedings, audits, or corporate transactions, cx667 may share personal data with lawyers, accountants, auditors, or other professional advisers under strict confidentiality obligations.

8 Cookies & Tracking Technologies

The cx667 website uses cookies and similar tracking technologies to ensure the platform functions correctly, to recognise returning players, to maintain session security, and to analyse how the site is used. The following types of cookies are used:

• Strictly Necessary Cookies: These cookies are essential for the cx667 platform to function. They manage your login session, maintain your account authentication state, and enable core platform features such as the betting slip and wallet balance display. These cookies cannot be disabled without significantly impairing your ability to use the platform.
• Functional Cookies: These cookies remember your preferences and settings — such as your preferred language, display settings, and responsible gaming limit configurations — so you do not need to re-enter them on every visit.
• Analytical Cookies: These cookies collect anonymised information about how visitors use the cx667 platform — including which pages are visited most frequently, how long users spend on each page, and what technical errors are encountered. This data is used exclusively to improve the platform and is not linked to individual player identities.
• Security Cookies: These cookies support fraud detection and account security functions, including the identification of unusual login patterns, simultaneous multi-device sessions, and IP anomalies.

Most web browsers allow you to control cookie preferences through browser settings. Disabling strictly necessary cookies may prevent you from logging into your cx667 account or using core platform features. Disabling analytical cookies will not affect your ability to use the platform.

9 Data Retention

cx667 retains personal data for the minimum period necessary to fulfil the purpose for which it was collected, subject to any longer retention periods required by applicable law or regulation. The following standard retention periods apply:

• Account and Identity Data: Retained for the duration of the active account relationship, plus a minimum of 5 years following account closure, to comply with anti-money laundering and financial record-keeping obligations.
• Transaction and Financial Records: Retained for a minimum of 5 years from the date of the relevant transaction, in line with standard financial record-keeping requirements.
• KYC Documents: Retained for the duration of the active account relationship, plus a minimum of 5 years following account closure.
• Customer Support Communications: Retained for a minimum of 2 years from the date of the most recent interaction, to support quality assurance and dispute resolution.
• Technical and Usage Data (Logs): Retained for a maximum of 13 months from the date of collection, unless retention beyond this period is required for the investigation of a specific security or fraud incident.
• Marketing Consent Records: Retained for the duration of the consent, plus a minimum of 3 years following withdrawal of consent, to demonstrate that marketing communications were lawfully sent.

Upon expiry of the applicable retention period, personal data is either securely and permanently deleted from cx667's systems, or irreversibly anonymised so that it can no longer be attributed to any individual player.

10 Your Data Rights

As a cx667 player, you have the following rights in respect of your personal data. To exercise any of these rights, please contact cx667 support at [email protected] with your account username and a clear description of your request. cx667 will acknowledge your request within 5 business days and aim to provide a full response within 30 days.

• Right of Access: You have the right to request a copy of all personal data that cx667 holds about you, together with information about how that data is processed, the purposes for which it is used, and the third parties with whom it has been shared.
• Right to Rectification: You have the right to request correction of any personal data that is inaccurate or incomplete. For example, if your registered mobile number or address has changed, you may request that cx667 updates its records accordingly.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent (for consent-based processing), or where you object to processing and cx667 has no overriding legitimate interest. This right is subject to cx667's legal obligations to retain certain data for specified minimum periods.
• Right to Restriction: You have the right to request that cx667 restricts processing of your personal data in certain circumstances — for example, while the accuracy of data is being contested, or while an objection to processing is being evaluated.
• Right to Data Portability: Where processing is based on your consent or on contractual necessity, you have the right to receive a structured, machine-readable copy of the personal data you have provided to cx667, suitable for transfer to another service provider.
• Right to Object: You have the right to object to processing carried out on the basis of cx667's legitimate interests at any time. cx667 will cease such processing unless it can demonstrate compelling legitimate grounds that override your privacy interests.
• Right to Withdraw Marketing Consent: Where you have previously consented to receiving marketing communications from cx667 (SMS or email promotions), you may withdraw that consent at any time by contacting support. Withdrawal will not affect any communications sent prior to receipt of your withdrawal request.

11 Children & Minors

cx667 implements mandatory age verification checks at the point of registration and during the KYC process to prevent minors from accessing the platform. These checks include verification of government-issued identity documents that confirm the applicant's date of birth.

If cx667 becomes aware, at any point, that a registered player is under the age of 21, the relevant account will be immediately suspended, all associated personal data will be deleted without undue delay to the extent permitted by law, and all funds held in the account wallet will be returned to the originating payment method after appropriate identity confirmation.

If you are a parent or guardian and believe that your child may have registered a cx667 account without your knowledge or consent, please contact cx667 support immediately at [email protected]. cx667 will investigate and take appropriate action as a matter of priority.

12 Security Measures

cx667 employs a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Key security measures include:

• SSL/TLS Encryption: All data transmitted between your device and cx667 servers is encrypted using SSL/TLS protocols, ensuring that data in transit cannot be intercepted or read by unauthorised parties.
• Encryption at Rest: Sensitive personal data — including identity documents, financial records, and KYC materials — is stored in encrypted form on cx667 servers, protected against unauthorised access even in the unlikely event of a server compromise.
• Access Controls: Access to personal data within cx667's internal systems is restricted on a strict need-to-know basis. Only authorised personnel whose job functions require access to specific categories of player data are permitted to view or process that data.
• Two-Factor Authentication (2FA): cx667 supports and encourages the use of two-factor authentication for player accounts, adding an additional layer of security beyond the password to prevent unauthorised account access.
• Fraud Detection Systems: cx667 deploys automated fraud detection and anomaly monitoring systems that continuously analyse account activity for signs of suspicious behaviour, including unusual login locations, atypical betting patterns, and payment irregularities.
• Regular Security Reviews: cx667 conducts periodic internal security reviews and, where appropriate, engages external security specialists to conduct independent assessments of platform security and data protection controls.

While cx667 takes all reasonable steps to protect your personal data, no internet-based platform can guarantee absolute security. In the event that you believe your cx667 account has been compromised, please contact support immediately at [email protected] so that appropriate protective action can be taken without delay.

13 Third-Party Links

The cx667 platform may, from time to time, contain references to or integrations with third-party service providers such as game studios and payment processors. These third parties operate their own privacy policies, which govern their collection and use of your data within the context of their own services.

cx667 is not responsible for the privacy practices or the content of any third-party services. The inclusion of a third-party integration within the cx667 platform does not constitute an endorsement of the third party's privacy or security practices. We encourage you to review the privacy policies of any third-party services with which you interact in the context of using cx667.

14 Updates to This Privacy Policy

cx667 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, the services we offer, or applicable legal and regulatory requirements. When material updates are made, cx667 will:

• Update the "Last Updated" date at the top of this Privacy Policy.
• Display a prominent notification on the cx667 platform homepage informing registered players that the Privacy Policy has been updated.
• Where the change significantly affects players' data rights or the way in which their data is used, send a direct notification to the registered mobile number or email address associated with affected accounts.

Your continued use of the cx667 platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with any material change to this Privacy Policy, you must cease using the platform and request account closure before the change takes effect.

Non-material changes such as typographical corrections, structural reformatting, or clarifications that do not alter the substantive meaning of any provision may be made without prior notice.

15 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to cx667's handling of your personal data, please contact our support team using the details below. All privacy-related enquiries are handled in English, 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6).

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available directly through the cx667 platform after login
• Response Time: Data rights requests acknowledged within 5 business days; substantive response within 30 days

For responsible gaming queries, self-exclusion requests, or concerns about problem gambling, please refer to our Responsible Gaming page or contact support immediately. All responsible gaming requests are treated with strict confidentiality and handled as a priority.